|Once a project is completed
and your audience is receiving your message, it is imperative
to conduct a review to see if the original objectives
were met. How will you get user feedback? Will you depend
on customer complaints or comments to your technical support
department? Will you be conducting usability surveys?
Will you have access to server logs if your project utilizes
the internet? Many companies launch a campaign and then
have no immediate basis for determining success.
As you move into the evaluation and maintenance phase
of your project, NYCD will outline steps you can take
to assure its successful growth and acceptance for your
audience and development staff including: